At Park Home Assist, we have been providing specialist holiday lodge insurance to holiday lodge owners throughout the UK for over 15 years. Despite being one of the largest providers of holiday lodge insurance within the UK, we are a family business where we understand that customer service is key, ensuring every customer receives the very best personal and professional service.
Our reputation for providing comprehensive cover at a competitive price, backed up by excellent customer service is endorsed by industry experts: Park Home Assist won an insurance industry claims service award in 2017, for the excellent service our customers receive when making a claim. In September 2020, we were once again recognised by the insurance industry and we were announced as winners of thePersonal Lines Broker of the Year Awardand in January this year we were awarded the 2021 Feefo Platinum Trusted Service Awardin recognition of the excellent customer service that we provide to our park home insurance policyholders.
So, for the peace of mind of an award winning claims service and excellent value for money, call us today to insure your treasured holiday lodge.
Competitive premiums with monthly or annual payment options
Holiday lodge buildings cover up to £500,000 as standard
Site clearance, transportation and re-siting of replacement home as standard
Holiday lodge contents cover up to £40,000 as standard – all contents are replaced new for old except household linen and clothing
Underwritten by top insurers at Lloyd’s of London
14-day ‘No quibble’ money-back guarantee
24-hour, 365-day claims notification facility
Unlimited freezer contents cover as standard
Optional cover for holiday lets
Optional cover for malicious damage when let
Optional cover for sports equipment up to £3,000
Cover for cover in outbuildings up to £1,000
Garden furniture cover up to £1,500
Cover includes loss of use and loss of hiring fees
£5million Property Owners Liability cover included as standard
Loss of keys cover included as standard
Optional accidental damage cover when let
Optional pedal cycle insurance cover
Optional legal expenses cover (including cover against park operator disputes)
Holiday Lodge Insurance Discounts
Policyholders over 50s discount
No Claims discount
Choose from £100, £150, £250 or £500 voluntary excess
What optional cover can be added to the policy?
Optional cover for letting
Accidental damage when let
Malicious damage when let
Optional cover for pedal cycles
Optional cover for sports equipment up to £3,000
Optional Legal expenses cover up to £50,000
What’s included in Holiday Lodge Legal Costs Expenses
Legal costs incurred by the insurer’s approved panel of solicitors up to £50,000 to pursue:
Defective goods or services provided to your Holiday Lodge
Compensation following an accident for death or injury
An Employment Tribunal
Nuisance or trespass to your Holiday Lodge property
Disputes with the park owner where your Holiday Lodge is situated
Compensation against someone who damages your Holiday Lodge
A probate dispute
Defence of a breach of contract against you for goods sold privately that relate to your Holiday Lodge.
Liaison with credit reference agencies if you are a victim of identity theft
Writing a letter to a social media website to request removal of a defamatory comment about you.
As with all policies of this type there are some things which are not covered. These are the limitations and exclusions that we think are significant. Full details or all limitations and exclusions can be found in the relevant cover section of the policy wording.
You are not covered under Holiday Lodge Legal Expenses for:
Claims or proceedings that arise outside of the UK, IOM or Channel Islands
Costs for claims incurred without the insurers prior consent
Claims that arise between you and someone you live with or have lived with
Claims where to insurer deems there is no prospect of success
Costs for legal representation from outside of the insurers approved solicitors list
Claims below £250 (plus vat) brought against you or pursued for you for Defective Goods Claims
Claims for stress, psychological or emotional injury unless linked to a physical injury are excluded for injury claims
Any Employment Tribunal or action against a park owner brought within the first 90 days of the policy
Trespass or nuisance arising from divorce or matrimonial matters.
Financial compensation for physical damage in respect of a contract that you have entered into
Defamatory claims on social media if you are under 18 years of age.
Home Emergency Cover
Home Emergency Cover for Holiday Lodge Owners
The home emergency policy that we provide for holiday lodge owners, will provide assistance to you in your holiday lodge. You’ll receive expert help if you suffer an emergency arising from an incident covered under this policy and send a contractor out who will take action to resolve the emergency. The home emergency insurance policy is designed to work alongside your household buildings or contents insurance policy.
Key Benefits Include:
No Excess To Pay
Up to £1,000 per claim
No call out charges
Unlimited claims allowed
Boiler breakdown included
Plumbing & Drainage
Leaks caused by the unexpected failure of the drainage system or internal plumbing (including central heating pipes).
Emergency repairs following missing, broken or loose tiles causing internal water damage.
Covers your internal electrics supplying power to your home following electrical failure of at least one complete circuit.
Boiler Replacement Contribution
Contribution of up to £500 towards the cost of a brand-new like for like replacement upon production of an original receipt for payment.
Primary Heating System
Cover for the complete breakdown of the central heating system which results in the loss of heating and/or hot water.
We shall pay up to £50 towards the cost of alternative heating sources where these are deemed necessary in the event a claim has occurred.
Cover for the removal of certain types of pest infestation (such as a wasp or hornet nest, mice, rats or cockroaches) from the home.
Overnight accommodation only where it has not been possible to resolve the emergency following an accepted claim for emergency repairs by a contractor under another section of the policy and the home is rendered uninhabitable in the opinion of the Claims Helpline Service.
Note: All cover is subject to terms and conditions.
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