On the 21st January 2020, Park Home Assist Insurance Services won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Park Home Assist Insurance Receives Feefo Gold Trusted Service Award
Park Home Assist is proud to report that we have been awarded a Feefo Gold Trusted Service Award 2019 in recognition for the excellent customer service we provide to our insurance policyholders.
Park Home Assist Insurance have been providing specialist park home insurance cover for park and leisure home owners since 2005. We’re one of the largest providers of park home insurance in the UK and believe the reason for this is that we are a family-run business that believes in traditional values where customer service lies at the heart of everything we do. Every member of our team is dedicated to excellent customer service and providing each customer with the very best customer experience, from the moment you first ask for a quote, through to renewal.
The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Those that meet the high standard, (based on the number of reviews they have collected, and their average rating), receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Park Home Assist met the criteria of collecting over the required number of reviews between January 1st 2018 and December 31st 2018, with a Feefo service rating of between 4.5 and 5.0.
Steve Leech, Director at Park Home Assist commented: “We’re thrilled to receive this award from Feefo. It recognises how hard we’ve been working to give great experiences to all our customers, who are the most important judges of what we do. We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”
Congratulating Park Home Assist on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
To be recognised once again by Feefo for the service we provide to our customers is outstanding and this award is a true reflection of our commitment to customer service.
We are absolutely delighted with the Feefo awards and we would love to help you save money on your park home insurance renewal, while providing you with excellent customer service. Speak to one of our specialists today by calling 0800 988 0900.
We’re proud to report that Park Home Assist has been awarded a Feefo Gold Trusted Service Award 2018 to recognise the excellent customer service that we provide to our park home insurance policyholders.
Park Home Assist is one of the UK’s leading insurers of park homes, leisure homes and holiday lodges. As specialists in the leisure industry, and with over 28,000 policyholders, our extensive experience in dealing with park homes means that we understand your needs. With a dedicated in-house team, instead of a call centre, you know you’ll be speaking to a knowledgeable adviser.
The Feefo award is an independent seal of excellence, which is only awarded to businesses that use Feefo, to collect genuine ratings and reviews. The standard is measured by the number of reviews we have collected and their average rating. Between 1 January and 31 December 2017, Park Home Assist met the criteria of collecting at least 50 reviews with a Feefo rating of between 4.5 and 5.0. As all reviews are verified as genuine, the accreditation is a true reflection of our commitment to outstanding customer service.
Steve Leech, Director at Park Home Assist said: “Over the last 13 years, we have built our business on a firm commitment to providing the best possible customer service and excellent value for money. Many of our park home and holiday lodge insurance policyholders recommend us to their friends and neighbours, and we are very grateful that they take the time to review our services using Feefo.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service Award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Everyone in the office is delighted with the Feefo award and we’d love to help you save money on your park home insurance renewal while providing you with excellent customer service. So give us a call on 01604 946 796.