Today, (7th June) Laura, our Senior Business Support Consultant reached her 10-year work anniversary.

Laura started work with Park Home Assist in 2001 as a Sales Advisor before progressing to Team Leader and then to her current position as Senior Business Support Consultant.

On the 21st January 2020, Park Home Assist Insurance Services won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

On the 21st January 2020, Park Home Assist Insurance Services won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Park Home Assist Sponsor Defibrillator Fundraising Event

Park Home Assist Insurance Service recently sponsored the Westwood and Glendene Parks fundraising event, which took place in October.   Westwood and Glendene Park is located in a quiet rural village on the edge of the New Forest National Park offering an ideal location for residential park home owners. We were approached by the park to see if we would like to get involved in their fundraising and we were extremely proud to be sponsoring this fundraising event which was to raise money for a defibrillator.



Westwood and Glendene Parks arranged a fun afternoon with great entertainment, a raffle and other great fun things to do that day, which were enjoyed by all.  Attendees and park home owners at Westwood and Glendene park received one of Park Home Assist’s re-usable cotton bags, pens, notebooks and information about our tailored insurance policies for park home owners.  We also donated a large Marks and Spencer hamper for the winner of the raffle prize.




The event was huge success and we are delighted to report that the park raised £1,500 for the defibrillator, which has now been ordered and will be installed on the park next month.

We are always keen to hear about events that are going on in your park and other great causes like this, so if your park is fundraising for a great cause, why not get in touch.

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feefo news

Park Home Assist Insurance Receives Feefo Gold Trusted Service Award

Park Home Assist is proud to report that we have been awarded a Feefo Gold Trusted Service Award 2019 in recognition for the excellent customer service we provide to our insurance policyholders. 

Park Home Assist Insurance have been providing specialist park home insurance cover for park and leisure home owners since 2005. We’re one of the largest providers of park home insurance in the UK and believe the reason for this is that we are a family-run business that believes in traditional values where customer service lies at the heart of everything we do. Every member of our team is dedicated to excellent customer service and providing each customer with the very best customer experience, from the moment you first ask for a quote, through to renewal.

The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Those that meet the high standard, (based on the number of reviews they have collected, and their average rating), receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Park Home Assist met the criteria of collecting over the required number of reviews between January 1st 2018 and December 31st 2018, with a Feefo service rating of between 4.5 and 5.0.

Steve Leech, Director at Park Home Assist commented: “We’re thrilled to receive this award from Feefo. It recognises how hard we’ve been working to give great experiences to all our customers, who are the most important judges of what we do. We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”

Congratulating Park Home Assist on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”

To be recognised once again by Feefo for the service we provide to our customers is outstanding and this award is a true reflection of our commitment to customer service.

We are absolutely delighted with the Feefo awards and we would love to help you save money on your park home insurance renewal, while providing you with excellent customer service. Speak to one of our specialists today by calling 0800 988 0900.

Take a look around our website for more information on park home insurance and holiday lodge insurance. To keep up to date on similar topics like this follow us on Facebook, Twitter & LinkedIn.


park home and leisure

Win free insurance for a year

Come and see us at the 2018 World of Park & Leisure Homes Show at Stoneleigh Park, Warwickshire to enter our prize draw and you could win free insurance for your park home for a year. We’ll also be giving away some of our popular goody bags. The show is the place to be for everything related to park homes, holiday lodges and leisure lodges so come along on Friday 8th – Saturday 10th June and meet some of our friendly team.

As one of the UK’s leading specialist insurers in the leisure industry, we’ve been insuring park homes for over 13 years and we’ll be happy to advise you on any aspect of park home or holiday lodge insurance.

We also provide some of the UK’s leading Park Home Manufacturers (Tingdene Homes and Prestige Homeseeker) the only ‘insured’ 10 year Manufacturer’s Park Home Structural Warranty ‘Platinum Seal’.

The 2018 World of Park & Leisure Homes Show promises to be an informative and enjoyable day out. There will be around 60 park homes, holiday lodges and log cabins on display from some of the UK’s leading manufacturers. So if you’re looking to buy a new park home or leisure lodge, or you’re interested in finding out about different holiday parks around the country, then there’ll be plenty of information available. You can also meet a wide range of experts and suppliers to the holiday lodge and park home sector.

Come along to stand X6 and say hello. We’ll be delighted to meet you and you could win a year’s free insurance for your park home.

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Dates: Saturday 8th October
Time: 10am – 4pm
Venue: Tingdene Homes, Visitor Centre
Bradfield Road, Finedon Road Industrial Estate,
Wellingborough, Northamptonshire NN8 4HB

Visit during Tingdene’s Open Day and view the latest in park home and holiday lodge homes for 2017.

Tingdene’s popular Open Day events are not just about viewing the stunning range of homes, there is much more to the day, and well worth a visit.

Whether you are considering a residential park home or investing in a holiday lodge, Tingdene’s dedicated day offers you the opportunity to find out all you need to know, during one enjoyable day out.

Treasure Hunt – Have fun during your visit by entering the free Treasure Hunt for the chance to win one of many prizes. Top prize of an Overnight Hotel Stay with Dinner, for Two. Choose from many locations throughout the UK at a date to suit you. Further prizes on the day for the lucky winners.

  • Show homes to view, including the single Hayden Classic (Not on display until October)
  • View the Country Lodge and see what a holiday retreat can offer.
  • Guided Factory Tours – a valuable insight into the quality build process and a chance to understand the technical aspects of construction.
  • Park Exhibitors – will be available throughout the day to discuss what their development has to offer
  • Locate-a-park – for those looking for a park location, the park finder team will be on hand to help customers find their ideal park
  • The Tingdene Team – will be readily available to answer any questions that visitor may have.
  • Treasure Hunt – Top Prize of an Overnight Hotel Stay with Dinner, for Two
  • Refreshments – Tea / coffee is available throughout the day with a light buffet lunch also provided.
  • Free event and parking

DATE – Saturday 8th October 10am – 4pm

Reserve your place at the event today CLICK HERE

The event is being held at Tingdene’s permanent Visitor Centre in Wellingborough

To find out more, call Tingdene on 01933 230130 or email

Tingdene Homes, Visitor Centre
Bradfield Road
Finedon Road Industrial Estate
Northamptonshire NN8 4HB