Park Home Assist Insurance Services were today (19th January 2022) announced winners of the 2022 Feefo Platinum Trusted Service Award. The Feefo award is an independent seal of excellence, rated by real customers. designed to recognise businesses who consistently deliver outstanding customer experiences.

What Pricing practices have been reviewed? What are the new rules? What do I need to look out for? These questions are answered in this article.

Today, (7th June) Laura, our Senior Business Support Consultant reached her 10-year work anniversary.

Laura started work with Park Home Assist in 2001 as a Sales Advisor before progressing to Team Leader and then to her current position as Senior Business Support Consultant.

On the 21st January 2020, Park Home Assist Insurance Services won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

On the 21st January 2020, Park Home Assist Insurance Services won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Park Home Assist Sponsor Defibrillator Fundraising Event

Park Home Assist Insurance Service recently sponsored the Westwood and Glendene Parks fundraising event, which took place in October.   Westwood and Glendene Park is located in a quiet rural village on the edge of the New Forest National Park offering an ideal location for residential park home owners. We were approached by the park to see if we would like to get involved in their fundraising and we were extremely proud to be sponsoring this fundraising event which was to raise money for a defibrillator.

Westwood and Glendene Parks arranged a fun afternoon with great entertainment, a raffle and other great fun things to do that day, which were enjoyed by all.  Attendees and park home owners at Westwood and Glendene park received one of Park Home Assist’s re-usable cotton bags, pens, notebooks and information about our tailored insurance policies for park home owners.  We also donated a large Marks and Spencer hamper for the winner of the raffle prize.

  

The event was huge success and we are delighted to report that the park raised £1,500 for the defibrillator, which has now been ordered and will be installed on the park next month.

We are always keen to hear about events that are going on in your park and other great causes like this, so if your park is fundraising for a great cause, why not get in touch.

This is a marketing article from Park Home Assist, multi award-winning providers of residential park home insurance.  If you would like to speak to an advisor regarding insurance for your park home, please contact our friendly team in our Northampton office on 01604 946 796.

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Park Home Assist Insurance Receives Feefo Gold Trusted Service Award

Park Home Assist is proud to report that we have been awarded a Feefo Gold Trusted Service Award 2019 in recognition for the excellent customer service we provide to our insurance policyholders. 

Park Home Assist Insurance have been providing specialist park home insurance cover for park and leisure home owners since 2005. We’re one of the largest providers of park home insurance in the UK and believe the reason for this is that we are a family-run business that believes in traditional values where customer service lies at the heart of everything we do. Every member of our team is dedicated to excellent customer service and providing each customer with the very best customer experience, from the moment you first ask for a quote, through to renewal.

The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Those that meet the high standard, (based on the number of reviews they have collected, and their average rating), receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Park Home Assist met the criteria of collecting over the required number of reviews between January 1st 2018 and December 31st 2018, with a Feefo service rating of between 4.5 and 5.0.

Steve Leech, Director at Park Home Assist commented: “We’re thrilled to receive this award from Feefo. It recognises how hard we’ve been working to give great experiences to all our customers, who are the most important judges of what we do. We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”

Congratulating Park Home Assist on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”

To be recognised once again by Feefo for the service we provide to our customers is outstanding and this award is a true reflection of our commitment to customer service.

We are absolutely delighted with the Feefo awards and we would love to help you save money on your park home insurance renewal, while providing you with excellent customer service. Speak to one of our specialists today by calling 0800 988 0900.

Take a look around our website for more information on park home insurance and holiday lodge insurance. To keep up to date on similar topics like this follow us on Facebook, Twitter & LinkedIn.