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PARK HOME INSURANCE SPECIALISTS

Providing comprehensive park home & leisure insurance with award-winning service since 2005.

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Park Home Assist Award Winning Customer Service

PARK HOME INSURANCE SPECIALISTS

Providing comprehensive park home & leisure insurance with award-winning service since 2005.

Call now: 01604 946 796

PARK HOME INSURANCE SPECIALISTS

Providing comprehensive park home & leisure insurance with award-winning service since 2005.

Park Home Insurance

We truly understand park home living, which is why we have policies specifically designed for residential park home owners. Every policy provides comprehensive cover, tailored around you. Get your personalised park home insurance quote today.

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Lodge Insurance

Our specialist holiday lodge insurance policies provide a wide range of cover and benefits. With each policy tailored around you with plenty of optional covers, you’ll be impressed with just how much cover you get as standard, so get your personalised quote today.

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Park Home Car Insurance

Having your park home and car insurance with Park Home Assist is easy and they do not need to be renewed at the same time. You’ll have one company to deal with and this makes insuring quick and easy, so get a car insurance quote today.

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Static Caravan Insurance

The flexible insurance cover provided by Park Home Assist is unique to your circumstances, as we know one policy does not fit all. You can trust Park Home Assist to meet your insurance needs with the comprehensive cover as standard and plenty of optional extras to suit your individual requirements.

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RESIDENTIAL PARK HOME INSURANCE

Why Choose Park Home Assist?

Park Home Insurance

Park Home Assist Insurance is a UK based, family-run business, providing specialist insurance to more than 25,000 policy holders. We are one of the UK’s leading providers of insurance for residential park homes and have 15 years’ experience offering one of the most competitive and comprehensive policies available for park home owners. We understand that insuring a park home is completely different to your typical bricks and mortar, which is why our policies are specifically designed with park home owners in mind.

Every member of our team has a high degree of knowledge about park home insurance, so you can be confident that the person you speak to has a specialist knowledge of park homes and that you will receive the right cover for your park home. You can take comfort in knowing we do not operate in a call centre, so when you need to contact us, you can speak to the same person every time, just ask for them!

Award-winning claims team ready to help you

Despite being one of the largest providers of park home insurance within the UK, customer service lies at the heart of everything we do, from the moment you first ask for a quote, through to renewal. This service has been recognised by the insurance industry when the Park Home Assist claims team won the Insurance Times Claims Excellence Award for the excellent service our customers receive when they make a claim. We have our own in-house claims coordinators who will ensure you claim progresses in a timely and efficient manner, so if you do ever have to make a claim you can rest assured knowing that you will be well looked after by our award-winning claims team.#

Award -Winning Customer Service

In September 2020, we were recognised by the insurance industry and we were announced as winners of the Personal Lines Broker of the Year Award and in January this year we were awarded the 2021 Feefo Platinum Trusted Service Award in recognition of the excellent customer service that we provide to our park home insurance policyholders. The Feefo award is an independent seal of excellence, which is only awarded to businesses that use Feefo, to collect genuine ratings and reviews. Each of these awards are a true reflection of our commitment to outstanding customer service.

If you want the peace of mind of an award-winning claims service, outstanding customer service, comprehensive cover as well as a competitive premium, then contact us today and find out why 25,000 park home owners choose Park Home Assist to insure their residential park home.

You can read the full details of what is included as standard with our policies and any optional covers available below.

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Get a no obligation Park Home Insurance quote today from the award winning team at Park Home Assist

Trusted insurance provider with verified reviews through our partnership with Feefo

Platinum Trusted Service Award

On the 19th January 2021, Park Home Assist Insurance Services won the Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Comprehensive Insurance Cover

Type of cover

Included as standard

Our park home insurance policy has been designed for residential park home owners and offers comprehensive cover for your park home. Below is an overview of what is included as standard with our park home insurance policy.

Park home buildings cover up to £500,000
Site clearance, transportation and re-siting of replacement home
Alternative accommodation and emergency kennelling up to 25% of the buildings sum insured if your home is made uninhabitable by any cause covered under the buildings section of this policy.
Park home contents cover up to £60,000
Valuables up to £20,000 within the park home
Increased contents cover by 10%, one month before and one month after a special event or religious festival
All contents are replaced on a new for old basis, except pedal cycles and clothing
Unlimited freezer contents cover
£1,000 replacement lock cover for theft or loss of keys
£1,500 garden furniture cover
£5 million public liability cover

£7,500 business equipment

£2,500 cover for theft from outbuildings or garages

Money up to £1,000 in total or £2,500 in a safe

Credit cards up to £5,000 in total

Trace of water leak up to £5,000

£2,500 Escape of oil & metered water

Pedal cycles within the home up to £1,000

If you permanently live at the address the following benefits are included free of charge:

Accidental damage whilst moving home
Jury service up to £25 per day to a total of £1,500
Up to £5,000 of contents temporarily removed from the home whilst attending full time education (up to £1,000 per single article, pair or set).

Optional covers

What optional cover can be added to the policy?

We understand that one size does not fit all and that you may have some valuables or additional possessions you would like to cover. We have taken this into consideration which is why we offer you additional cover suitable for your individual circumstances. The type of optional cover that can be added to your policy is as follows:

Accidental Damage Cover on Buildings and Contents
Valuables & Personal Possessions covered away from your Park Home
Pedal Cycle Insurance Cover away from your Park Home
Mobility Scooter Insurance Cover including £5m of Public Liability Insurance
Money & Credit Card Cover away from your home
£50,000 Legal Protection Cover which includes cover for park operator disputes.

Discounts & Benefits

Park Home Insurance Discounts & Benefits

You may be entitled to additional discounts and benefits depending on a few different factors such as:

Up To 20% No Claims Discount Available
Over 50’s Age Discount of 10%
Selected Parks get up to 20% Discount.
Discounts for newer park homes
Recommend a neighbour and get £15 off your renewal next year
Option to pay by monthly instalments – no deposit necessary
No Additional Charge for Payment by Credit or Debit Cards

Legal Inclusions

What’s included in Park Home Legal Costs Expenses

Legal costs incurred by the insurer’s approved panel of solicitors up to £50,000 to pursue:

Defective goods or services provided to your Park Home
Compensation following an accident for death or injury
An Employment Tribunal
Nuisance or trespass to your Park Home property
Disputes with the park owner where your Park Home is situated
Compensation against someone who damages your Park Home
A probate dispute
Defence of a breach of contract against you for goods sold privately that relate to your Park Home.
Liaison with credit reference agencies if you are a victim of identity theft
Writing a letter to a social media website to request removal of a defamatory comment about you.

Legal Exclusions

Significant Exclusions

As with all policies of this type there are some things which are not covered. These are the limitations and exclusions that we think are significant. Full details or all limitations and exclusions can be found in the relevant cover section of the policy wording.

You are not covered under Park Home Legal Expenses for:

Claims or proceedings that arise outside of the UK, IOM or Channel Islands
Costs for claims incurred without the insurers prior consent
Claims that arise between you and someone you live with or have lived with
Claims where to insurer deems there is no prospect of success
Costs for legal representation from outside of the insurers approved solicitors list
Claims below £250 (plus vat) brought against you or pursued for you for Defective Goods Claims
Claims for stress, psychological or emotional injury unless linked to a physical injury are excluded for injury claims
Any Employment Tribunal or action against a park owner brought within the first 90 days of the policy
Trespass or nuisance arising from divorce or matrimonial matters.
Financial compensation for physical damage in respect of a contract that you have entered into
Defamatory claims on social media if you are under 18 years of age.

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FAQ’s

As insurance for park home is different from standard home insurance, talking to a specialist park home insurance provider can save you both time and money. And if you’re insuring a park home for the first time, you’re bound to have lots of questions.

Looking after 25,000 policyholders in over 15 years of business, we’ve heard most of the questions! We’ve put together some of the most frequently asked questions on our FAQs page. These refer to questions about discounts available on park home insurance, the type of cover provided, making a claim on your park home insurance and many more.

FAQs

Tips & Advice

Making sure that your park home has the right type and level of insurance cover is essential and you need to be confident that you are properly covered should you need to make a claim.

Our in-house insurance team has dealt with tens of thousands of park home owners since we started Park Home Assist back in 2005 and have built up a wealth of knowledge. This not only covers park home insurance, but also what’s important to park home owners – how they look after their park homes and protect their property, and how they enjoy their park home lifestyle.

We have our own in-house Claims Co-ordinators, so we liaise closely with our park home insurance customers and the underwriters to ensure that the claim progresses as smoothly as possible. Consequently, we are aware of the many different situations which can arise and result in making a claim. Our Tips & Advice page offers general advice relating to park home insurance and what you need to consider when deciding on your park home insurance policy.

Tips & Advice

Claims

We understand that the true test of a park home insurance policy is when you need to make a claim. We also appreciate that the event leading to a claim can be distressing, so our aim is to enable the process to run as smoothly as possible. Our in-house park insurance claims co-ordinators are there to progress claims as efficiently as possible, keep you informed and answer any questions that you have.

If you have any queries relating to park home insurance, then feel free to call our experienced team on 01604 946 785.

Claims