Personally Identifiable Information
Your Personally Identifiable Information is any information gathered from you in connection with a service or product provided by us.
If you visit us via the Internet, we may record your Internet Protocol (IP) address.
If you contact us via telephone, we may record your telephone number and the call itself.
Your privacy is important to us. We will never disclose your Personally Identifiable Information to any unrelated third party unless required to do so by law or regulation.
How We Collect & Use Your Information
All information is gathered and held in accordance with the Data Protection Act (1998). For more information please see below.
Accepting or rejecting cookies
You can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.
Please refer to your internet browser’s help section for specific instructions.
Please note that some parts of our website may not function properly if you reject cookies.
We use two types of cookie:
Session cookies – these are temporary and are deleted as soon as you close your browser. Persistent cookies – these are stored on your computer until they expire or you remove them.
Persistent cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent cookie will prevent you from being asked to complete the same survey every time you visit the website.
Further information about cookies
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
For details of how we process your personal information, please refer to your product terms and conditions.
Data Protection Information
Assist Insurance Services Ltd are the Data Controller under the Data Protection Act (1998). Any personal information which you provide to Assist Insurance Services Ltd may be used for the following purposes:
To provide you with a quotation or illustration and to assist you with any subsequent enquiries.
To administer and maintain any policy you may purchase or any finance you commit to.
In order to do this, your personal information will be passed to the insurer(s) and finance companies providing your policy(ies) and loan(s), its associated companies, agents and re-insurers. It may also be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing compliance with any regulatory rules/codes. Please also note: Telephone calls may be recorded for business and training purposes.
In order to help prevent fraudulent claims your insurer(s) may exchange information with other insurers through various databases.
We may also disclose your personal information to others where required or permitted by law or regulation.
We would like to provide you with further information about our services, and those of our associated company, in the future. If you would prefer not to receive such information, please notify us at the following address: Assist Insurance Services Limited, Royal House, Queenswood, Newport Pagnell Road West, Northampton NN4 7JJ Alternatively, please call us on 0845 402 0631, or email us at firstname.lastname@example.org