I thought the service was excellent, very informative and friendly. A good price, good experience all round and well worth making the call. I feel confident that i have made the right move. Many thanks for all your assistance. ”
( Independent Feefo Review – Mrs J, January 2021 )
Award-Winning Service Provided by Park Home Assist Insurance
Here at Park Home Assist, customer service lies at the heart of everything we do and we are extremely passionate about it. We want each and every customer to receive the very best service, whether you are contacting us for the first time, renewing your insurance or making a claim. We are also 100% dedicated to understanding our customers so that we can tailor their insurance to suit their requirements.
We are a family-run business and one of the UK’s leading providers of residential park home insurance, insuring more than 25,000 park home owners across the UK. We have over 15 years’ experience and extensive knowledge about park home living, so all of our insurance policies are specifically designed with park home owners in mind.
2020 Personal Lines Broker of the Year Award Winners
We have just been announced as winners of this year’s Personal Lines Broker of the Year Award 2020, one of the most prestigious awards within the insurance sector. This UK Broker Award recognises and celebrates excellence and innovation, identifying stand-out brokerages who are setting the standard for others to follow in the personal lines market. To be shortlisted for this award, businesses had to demonstrate that they had achieved growth in a competitive market and a proven track record of adapting in challenging conditions.
The Personal Lines Broker Award was open to any insurance broker providing insurance to individuals and this year received the largest amount of submissions ever in the history, making this one of the most sought after awards in the insurance industry.
Winning this award really is an achievement we are extremely proud of, as we are so passionate about the way we treat and look after our customers. Putting our customers first is paramount within our business and winning this award has reinforced that our approach of sticking to traditional service values, truly is the right thing to do. Read the full details here and see the moment we were announced winners.
2021 Feefo Platinum Trusted Customer Service Award Winners
The Feefo Platinum Trusted Customer Service Award, an independent seal of excellence that recognises businesses for delivering exceptional customer experiences. Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. The award was created by Feefo and only awarded to businesses that use Feefo to collect genuine reviews and insights. Businesses that meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, it is based purely on the interactions with real customers. All reviews are verified as genuine and the accreditation is a true reflection of a business’s commitment to outstanding service. For the past four consecutive years we have received the highest award possible for delivering excellent customer service consistently to our customers.
Insurance Times Claims Excellence Award Winners
The Insurance Times Claims Excellence Award is designed to recognise and reward excellence across claims – the company, teams and individuals who have direct contact with customers in their hour of need. This vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service.
Park Home Assist insurance policies are designed to give you the best cover at competitive premiums but the true test of any insurance policy’s quality is when you need it the most, that moment you need to make a claim. We do our very best to help you resolve any claims/disputes in a timely and professional manner, and our award winning claims service is testament to the service that our claims team provides. We have in-house claims coordinators who are there to make sure your claim processes in a timely manner, so you really are in good hands when you insure with Park Home Assist.
The coming of autumn brings new challenges for the maintenance of your park home. Here are a few ideas to help to get your park home in the best shape for the coming months.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/10/autumn.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-10-22 11:30:002021-10-21 10:39:03Autumn Maintenance for Park Homes
Making a claim on your property can be a very distressing time for you, so here at Park Home Assist, we do all we can to make the process as smooth as possible.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/10/claim.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-10-15 09:30:002021-10-21 10:40:43Delivering The Service You Expect To Receive When Making A Claim
Retirement for many is about peace, tranquillity and well-earned enjoyment of the finer things in life. Park homes are, in most cases, located in rural or semi-rural, picturesque places.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/10/wh.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-10-08 11:30:002021-10-21 10:41:37Thinking Of Retiring To A Park Home?
Dealing with pests in your park home is a perennial problem. The ease of access to the outdoors is one of the attractions of a park home but can also lead to problems when it comes to the encroachment of various pests.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/09/ets.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-10-01 11:30:002021-10-21 10:41:57Dealing With Pests In Your Park Home
On 26 March 2013 the Government introduced the Mobile Homes Act 2013 which was designed to give greater protection to owner-occupiers of residential mobile (park) homes.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/09/gggh.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-09-24 11:30:002021-10-21 10:42:14The Mobile Homes Act 2013 Explained
Security for park homes is an issue that concerns all owners of park homes, especially now that the nights are beginning to draw in. This guide is designed to help you think about the measures which can make you more secure in your park home.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/09/PK.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-09-17 11:30:002021-10-21 10:42:35Security For Park Homes
A holiday let is a good investment if approached in the right way. Right now, with the domestic holiday market experiencing something of a boom, a holiday let is a popular investment choice.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/09/holiday-ket.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-09-09 11:00:002021-10-21 11:28:23Is A Holiday Let A Good Investment?
This guide to motorhome insurance is designed to give you a few things to think about when looking for the best value for money cover for your motorhome.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/08/PHA-motorhome.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-09-02 13:00:002021-10-21 11:30:41Guide to Motorhome Insurance
When buying park home insurance, it is important to make sure that it fits your circumstances, so here are 10 tips for insuring your park home. Considering these points will help you get your park home insurance right.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/08/PHA-wej.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-08-26 14:02:002021-10-21 11:31:3410 Tips For Insuring Your Park Home
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