I thought the service was excellent, very informative and friendly. A good price, good experience all round and well worth making the call. I feel confident that i have made the right move. Many thanks for all your assistance. ”
( Independent Feefo Review – Mrs J, January 2021 )
Award-Winning Service Provided by Park Home Assist Insurance
Here at Park Home Assist, customer service lies at the heart of everything we do and we are extremely passionate about it. We want each and every customer to receive the very best service, whether you are contacting us for the first time, renewing your insurance or making a claim. We are also 100% dedicated to understanding our customers so that we can tailor their insurance to suit their requirements.
We are a family-run business and one of the UK’s leading providers of residential park home insurance, insuring more than 25,000 park home owners across the UK. We have over 15 years’ experience and extensive knowledge about park home living, so all of our insurance policies are specifically designed with park home owners in mind.
2020 Personal Lines Broker of the Year Award Winners
We have just been announced as winners of this year’s Personal Lines Broker of the Year Award 2020, one of the most prestigious awards within the insurance sector. This UK Broker Award recognises and celebrates excellence and innovation, identifying stand-out brokerages who are setting the standard for others to follow in the personal lines market. To be shortlisted for this award, businesses had to demonstrate that they had achieved growth in a competitive market and a proven track record of adapting in challenging conditions.
The Personal Lines Broker Award was open to any insurance broker providing insurance to individuals and this year received the largest amount of submissions ever in the history, making this one of the most sought after awards in the insurance industry.
Winning this award really is an achievement we are extremely proud of, as we are so passionate about the way we treat and look after our customers. Putting our customers first is paramount within our business and winning this award has reinforced that our approach of sticking to traditional service values, truly is the right thing to do. Read the full details here and see the moment we were announced winners.
2021 Feefo Platinum Trusted Customer Service Award Winners
The Feefo Platinum Trusted Customer Service Award, an independent seal of excellence that recognises businesses for delivering exceptional customer experiences. Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. The award was created by Feefo and only awarded to businesses that use Feefo to collect genuine reviews and insights. Businesses that meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, it is based purely on the interactions with real customers. All reviews are verified as genuine and the accreditation is a true reflection of a business’s commitment to outstanding service. For the past four consecutive years we have received the highest award possible for delivering excellent customer service consistently to our customers.
Insurance Times Claims Excellence Award Winners
The Insurance Times Claims Excellence Award is designed to recognise and reward excellence across claims – the company, teams and individuals who have direct contact with customers in their hour of need. This vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service.
Park Home Assist insurance policies are designed to give you the best cover at competitive premiums but the true test of any insurance policy’s quality is when you need it the most, that moment you need to make a claim. We do our very best to help you resolve any claims/disputes in a timely and professional manner, and our award winning claims service is testament to the service that our claims team provides. We have in-house claims coordinators who are there to make sure your claim processes in a timely manner, so you really are in good hands when you insure with Park Home Assist.
A park home structural warranty protects you against the costs of a wide range of structural defects that could occur during the first 10 years after the park home is manufactured.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/04/Structural-Warranty.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-04-14 12:24:052021-04-14 12:24:06Park Home Structural Warranty
Being relaxed and secure as you enjoy life is made easier if you know you have done all you can in terms of fire safety in your park home. Park homes are not bricks and mortar and so fire precautions in park homes take a little extra thought.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/04/PHsafety.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-04-08 08:44:132021-04-08 08:44:49Fire Safety in Your Park Home
Park Home Assist have become one of the first Park Home Insurers to assist park home owners who struggle to obtain flood cover for their park home when their property may be in a flood risk area.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/04/flood-cover-1.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-04-01 10:05:572021-04-01 10:07:27Park Home Assist Offers Park Home Customers Flood Re Cover
There is often speculation following a recent budget about inheritance tax. If you want to protect your park home as an asset or a home to pass on to your loved ones, this quick guide to inheritance tax and park homes should help.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/03/Inheritance-Tax.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-03-30 12:29:082021-03-30 12:30:22Inheritance Tax and Park Homes
The inheritance rules for park homes are different from a ‘bricks and mortar’ house and are worth getting to know for your peace of mind. If you have lost someone and are worried about your own future and the future of your park home this guide is designed to help.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/03/Inheritance-rules-1.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-03-25 12:21:402021-03-25 12:21:41Inheritance Rules for Park Homes
Regular external park home maintenance is needed to ensure your home is pleasant and secure to live in. Good external park home maintenance will reduce the need for and the cost of repairs.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/03/Park-Home-Maintence-2.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-03-16 17:21:192021-03-24 12:14:19Park Home Maintenance
Are you curious about park home living and want to know more? Here are five frequently asked questions about park home living.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/03/FAQs-About-Park-Home-Living.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-03-09 15:27:392021-03-24 12:14:32FAQs about Park Home Living
The true test of any insurance policy is when you need to make a claim, so choosing an award-winning park home insurance specialist will give you the confidence you need, should you have to make a claim.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/03/Making-a-park-home-insurance-claim.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-03-03 11:54:002021-03-24 12:14:44Making a Park Home Insurance Claim
Park home insurance is very different to insurance for typical bricks and mortar homes and the claims that we receive are different too. Here are five of our most common claims.
https://www.parkhomeassist.co.uk/wp-content/uploads/2021/02/5-common-claims-1.jpg200400Park Home Assist/wp-content/uploads/2017/05/logov2.pngPark Home Assist2021-02-24 16:11:262021-03-24 12:14:53Five Common Park Home Insurance Claims
We value your privacy
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
Other external services
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds: