What our Holiday Lodge Insurance Customers Say about Us

What all of our customers say about us is very important to us at Park Home Assist. And this article focuses specifically on customers who insure their holiday lodges with us.

We have been providing specialist holiday lodge insurance for over 20 years and have won numerous awards in that time. It’s always great to be recognised by the UK insurance industry as this demonstrates our commitment to customer service and value for money. However, it’s the feedback that we receive from our customers that matters the most to us.

Here is what some of our holiday lodge insurance customers say about us:

“We cannot praise the service enough [that] we have had in the past 4 years from the company. Their professional and polite attitude is reassuring and our cover was at a very fair price. Thank you to them all.” Mr & Mrs C, Nottinghamshire

“I like this company. Easy to deal with, friendly and helpful, provides the right cover, and it was even less than last year.” Mr P & Mrs W, Scotland

“Love that they’re a family business. They’ve been very friendly and helpful. The cost has actually GONE DOWN this year which you can’t say about many things! Also it’s a bit of a niche market and there aren’t many offering this service.” Mrs S, Newport

“Thorough and helpful explained any queries that I asked. Very friendly and helpful knew our needs explained in detail my insurance policy and answered my queries clearly.” Mrs W, West Midlands

“Good informative service. Would recommend this company. Service was polite and gave us as much detail as possible. All documentation has been sent promptly both emails and hard copies.” Mr & Mrs C, Lincolnshire

“Renewed my insurance on line with no problems after receiving all the correct documentation.” Mr B, West Yorkshire

“Their policy is comprehensive and their staff knowledgeable and well prepared to answer queries in a professional manner. They are also competitive on price. This is our third year of holiday home insurance with them and we have no reason to consider changing supplier.” Mr & Mrs C, West Hill

As a family business, we take customer service very seriously and we are very grateful to customers who take the time to provide us with feedback, whether this is writing to us directly or by using Feefo. You can read some more independently verified feedback from our holiday lodge insurance customers, and others, here:  https://www.feefo.com/en-GB/reviews/park-home-assist

We are also proud to receive a Platinum Trusted Service Award from Feefo. This is its highest accolade and is a result of consistently high praise from our customers.

For information about holiday lodge insurance, or any of our specialist insurance services, you can contact Park Home Assist’s friendly team on 01604 946 796.

Please note that all insurance cover is subject to acceptance of terms and conditions.

This is a marketing article from Park Home Assist, multi award-winning providers of park home insurance, mobile home insurance, insurance for static caravans,  insurance for holiday homes and holiday lodges, as well as boat insurance and touring caravan insurance. If you have any questions about your insurance, then please call our office on 01604 946 796 and one of our insurance advisers will be happy to help.

Published – 09/05/25