Payment methods

We offer several payments methods, each with you as the customer in mind.

Cheque

Many of our clients still prefer to pay by cheque. Please simply complete your cheque for the correct amount, making it payable to Park Home Assist. Please write your Park Home Assist client reference number on the back of the cheque (which can be found on the documentation we sent to you) and post it to:

Park Home Assist Insurance Services
Royal House
Queenswood
Newport Pagnell Road West
Northampton NN4 7JJ

Debit Card

We accept the majority of debit and credit cards with the exception of American Express

There is no charge for payment by this method.

Please simply call us on our priority phone line 01604 946 683

Credit Card

We accept the majority of credit cards.

There is no charge for payment by this method

Please simply call us on our priority phone line 01604 946 683

Monthly Bank Payments

The majority of policies can be paid by monthly direct debit, please check that your account allows payment by this method.

Please simply call us on our priority phone line 01604 946 683 and we can discuss this payment method with you over the phone.

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Park Home Assist Insurance Services is a part of Assist Insurance Services Ltd, registered in England and Wales 5486663, Royal House, Queenswood, Newport Pagnell Road West, Northampton NN4 7JJ. Assist Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution activities and as a credit broker. We do not charge any up-front fees for arranging credit. We do not charge any fees to customers in relation to Credit Broking activities. We are members of the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is:
Financial Ombudsman Service, Exchange Tower, London E14 9SR. Website: www.financial-ombudsman.org.uk