Every member of our team has a high degree of knowledge about park home insurance, so you can be confident that the person you speak to has a specialist knowledge of park homes and that you will receive the right cover. You can take comfort in knowing we do not operate in a call centre, so when you need to contact us, you can speak to the same person every time, just ask for them!
Despite being one of the largest providers of park home insurance within the UK, customer service lies at the heart of everything we do, from the moment you first ask for a quote, through to renewal. This service has been recognised by the insurance industry, by awarding the Park Home Assist claims teams with the Customer Services Initiative Award for claims handling in 2017. We are also proud to have been awarded a Feefo Gold Trusted Service Award 2018 in recognition of the excellent customer service that we provide to our park home insurance policyholders. The Feefo award is an independent seal of excellence, which is only awarded to businesses that use Feefo, to collect genuine ratings and reviews. This a true reflection of our commitment to outstanding customer service.
If you ever have to make a claim we do our best to resolve your claim in a timely and professional manner. We also have our own Claims Co-ordinators who will ensure your claim progresses in a timely and efficient manner, so you can rest assured knowing that you will be well looked after by our award-winning team.
You can read the full details of what is included as standard with our policies and any optional covers available below.
If you want the peace of mind of an award-winning claims service, comprehensive cover as well as a competitive premium, then contact us today and find out why 25,000 park home owners choose Park Home Assist to insure their residential park home.