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cover in years 1 and 2

Your Manufacturer's obligations

This part of the cover tells you what your Manufacturer must do if they are given notice of Defects or Damage to your home.

Your manufacturer must take the actions in the blue panel below, but does not have to take action in the green panel below.

What your Manufacturer is liable for:

Any defect or damage to your park home, which is notified by you within this period of cover. This includes:

  • The whole structure of your home;
  • Every component;
  • Every fixture and fitting;
  • Defects to soft furnishings;
  • Defects to floor coverings;
  • Defects to internal decorations.

What your Manufacturer is not liable for:

  • Wear and tear.
  • Deterioration caused by neglect or failure to carry out normal or specific maintenance.
  • Dampness, condensation or shrinkage not caused by a Defect.
  • Anything caused by alterations or extensions to your home after the date of the Insurance Certificate.
  • Any cost or expense greater than that necessary to carry out workmanship repair of the Defect or Damage.
  • Any fault or defect arising from any electrical or gas installation with moving parts after 12 months from the date cover commenced;
  • Any fault or defect with soft furnishings, floor coverings and internal decorations after 12 months from the date cover commenced.
  • Any fault or defect which is not a 'Structural' defect 12 months from the date cover commenced.
Park Home Assist Insurance Services, a part of Assist Insurance Services Ltd, 7 Tudor Court, Wootton Hope Drive, Wootton, Northampton NN4 6FF, authorised and regulated by the Financial Services Authority ('FSA'). Our FSA Register Number is 435530. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
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