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cover in years 1 and 2

The Manufacturer's obligations

This part of the cover tells you what the Manufacturer must do if they are given notice of Defects or Damage to a home.

The manufacturer must take the actions in the blue panel below, but does not have to take action in the green panel below.

What the Manufacturer is liable for:

Any defect or damage to the park home, which is notified by the owner within this period of cover. This includes:

  • The whole structure of your home;
  • Every component;
  • Every fixture and fitting;
  • Defects to soft furnishings;
  • Defects to floor coverings;
  • Defects to internal decorations.

What the Manufacturer is not liable for:

  • Wear and tear.
  • Deterioration caused by neglect or failure to carry out normal or specific maintenance.
  • Dampness, condensation or shrinkage not caused by a Defect.
  • Anything caused by alterations or extensions to the home after the date of the Insurance Certificate.
  • Any cost or expense greater than that necessary to carry out workmanship repair of the Defect or Damage.
  • Any fault or defect arising from any electrical or gas installation with moving parts after 12 months from the date cover commenced;
  • Any fault or defect with soft furnishings, floor coverings and internal decorations after 12 months from the date cover commenced.
  • Any fault or defect which is not a 'Structural' defect 12 months from the date cover commenced.
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